What Is The Route 66 RV Network?
Tue Nov 18, 2008
RV Network Advantage
·Be assured of receiving home dealer attention when traveling coast-to-coast and border-to-border in your RV.
·Have an exclusive team of independent RV dealers committed to giving you the same quality service, personal integrity and more enjoyable RVing experience.
·The typical ROUTE 66 dealer has been in business over 25 years and built their RV dealership on meeting or exceeding customer expectations.
·Buy a new or used RV from your closest ROUTE 66 dealer and you will be given - at no charge - a Classic Care Club membership that can save you money, time and hassles while traveling in your RV.
·Rely on the Proprietary Parts Network that enables ROUTE 66 service and parts managers to work together to source RV manufacturer-specific parts quickly, easily and economically.
·As a ROUTE 66 customer you'll never be far from a friendly smile and helpful hand.
Ten Commitments
These aren't just shallow platitudes, but solid network-wide promises that each dealer makes to one another, as well as to all traveling ROUTE 66 customers. Each dealer prominently displays these commitments in their dealership to publicly reinforce their dedication to the following:
1. Conduct all business activity with the highest level of personal and corporate integrity.
2. Treat every customer and supplier as we would want to be treated.
3. Present our products and services in an honest and fully disclosed manner.
4. Address any and all customer or supplier concerns with a civil and open attitude.
5. Fulfill all promises, commitments and warranties made to our customers, suppliers and community.
6. Fully comply with all federal, state and local laws that govern the operation of this dealership.
7. Communicate with all sales and service customers in writing when at all possible, when providing estimates and quotes.
8. Give every customer the best value possible for his or her investment.
9. Never stop striving to improve our customers' sales and service experience.
10. Be a positive voice in our community for the benefits of RVing.
