Jack from Key West, Fl
I would like to take this opportunity to thank Colerain RVs ERIK ZINICOLA and all your employees in the Cincinnati center for the positive experience we recently had when purchasing our new 2015 Keystone Cougar High Country 333MKS. Our salesperson (Matt McDermott) and David Gerber (financing) were great to work with. Don’t remember his last name unfortunately but “Mike” who did our walk-thru demo at the end of the day (May 12th) was very thorough, professional and I only wish I had video tapped his demo. Lots of good information in a short amount of time. He definitely knows his stuff. This is my third RV and I learned a LOT from Mike that day.
Of all the wonderful employees we worked with at Colerain, ERIK ZINICOLA in the service department has provided OUTSTANDING customer service! As is typical with all new RVs, we had a couple small issues which Erik helped me correct via returned telephone calls, and emails, many which were conducted ‘after hours’. His knowledge and willingness to help me sort through the issues via telephone/emails has been the difference in a good experience and a GREAT experience. He has called Dometic REPS when he didn’t have the answer(s) and he always returned my calls and emails promptly. As a customer, that means a lot to know I wasn’t abandoned after the sale. We drove 2600 miles round trip from Key West, FL to Cincinnati for our purchase and we would do it again!
I can’t thank Erik and the other Colerain employees enough for the outstanding customer service we have been provided. Please extend my sincere appreciation to Erik and all the employees at Colerain RV on a job well done!
Chad and Melissa from Indianapolis
To Whom it May Concern:
My husband and I would like Colerain RV to know how much we appreciate two employees of the Indianapolis branch.Travis Schwring of the parts department and especially Bill Mason of the service department have really impressed us.
First, regarding Bill Mason:
This gentleman has gone above and beyond to meet our needs! We brought in our 2015 Coachmen Apex for warranty work. When we picked it up, my husband forgot the sway bars for the tow home. Bill worked with my husband and made sure we were able to safely tow the camper home without making several four hour trips to get the needed equipment. We were so grateful, it is hard to find the necessary words. If there was a way to recognize this calliber of customer sevice in your company, Bill Mason should be considered.
Second, Travis Schwring:
This "young man" has been our link to Colerain RV since we decided to make a new purchase at the camper expo. He has become a welcoming face to us whenever we visit Colerain RV Indinapolis. We can always count on Travis to answer his phone quickly and have a quick answer to any question we've had. His lighting displays and suggestions have always proven to work beautifully!
These two employees have made our experience with Colerain RV outstanding.
Chad & Melissa
Cheryl from Medford, NY
I wanted to take a few moments to express our appreciation for the wonderful service provided at your Cincinnati Center. I cannot believe how great every person we encountered during our stay there. I am afraid I cannot remember everyone's name and therefore, I will avoid mentioning anyone specifically so as not to slight the numerous staffers that helped me shop, carried boxes, answered our questions, and just plain put up with us for a day and a half.
We are extremely happy with our new RV!
We are really looking forward to traveling around North America. We have already received compliments from other campers as well.
I have absolutely no reservation about recommending your company to anyone interested in buying an RV. In fact, I think they are just wasting their time if they shop elsewhere. In a few years, we will probably do as many before us have done, and want a new motorhome and I will come back to Ohio to see you. So look out!
I wish you continued success in your business. Please express our thanks to your staff again.
Joe & Leah from Oxford, Ohio
Aline,just wanted to let you know how much we appreciate all you did for us with the camper. You went above and beyond taking my calls on your day off...we really appreciate it. We "camped" in our camper Friday and Saturday in our driveway and had a great time!! We are now planning our maiden voyage in a few weeks. We will definitely keep you in mind and let all of our friends know how great you and Colerain RV treated us. Thanks again.
Doug and Dottie Dawson from USA
We have bought 2 campers from Joe at Colerain and wouldn't purchase from any other dealer. Your service department is very friendly and extremely knowledgeable. We have a dealership that can service our camper within 30 miles of us, but we would rather drive the extra miles to come to Colerain because of the care that we receive. The service department is always very friendly and patient. Since we are relatively new campers, we have called several times with questions while we were out camping on a weekend and Mike has stopped what he was doing and tried to help us problem solve. If we have something that needs to be taken care of rather quickly, they always try to fit us in to accommodate our needs. I can't say enough good things about our overall experience at Colerain from the person who answers the phone all the way to the parts department. We will be lifetime customers!
Colerain RV - Indianapolis
5701 Elmwood Ave
Indianapolis, IN 46203
From I-465: Take exit 52 for Emerson Avenue. Left at S Emerson Ave, and 1st right onto Elmwood Avenue. We'll be on the right!
Colerain RV/Midwest RV - Dayton
We Have Moved To
1775 S. Dayton Lakeview Rd.
New Carlisle, Oh 45344
Colerain RV at Alum Creek
5742 East State Route 37
Delaware, Oh 43015
Colerain RV / Midwest RV is not responsible for any misprints, typos, or errors found in our website pages. Any price listed does not include sales taxes or title/document fees. Product information is as accurate as possible at the time of publication. Features, prices and specifications are subject to change without notice. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Please contact us at 800-332-4270 for availability as our inventory changes rapidly. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available.